GAP Whistleblower Line by EthicsGlobal

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Employee Client Supplier Partner Passenger Other

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Company

Airports Aerocomercializadora Corporate Parking External Foundation GWTC Hotel

Business Units

Aguascalientes Bajío Corporate Guadalajara Hermosillo Kingston La Paz Los Cabos Los Mochis Manzanillo Mexicali Montego Bay Morelia Puerto Vallarta Tijuana

Business Units

AGWTC CLA GDL CLA PBC GOING CONCORDE

Areas

Administration and Finance Food and Beverages Lodging Quality Community Center College Dining room Commercial Purchasing Culture and Human Capital Direction General Management Foundation Infrastructure Legal Cleaning Premises Maintenance Environment Operations Pensions Guest Relations Security Information Technology Other

Areas

Administration Customs Airlines Airlines Puebla Customer service Internal audit Quality Business development Continuous improvement General Management Billing Infrastructure Legal Operations AGWTC Operations CLA Operations Puebla Security General services Talent and culture TI

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Corruption Human Rights Information management Environment Other

Corruption

Purchase of goods and services in excess or to the detriment of the company Conflicts of interest between customers, suppliers or collaborators Distorting or falsifying accounting or financial documents or records Money laundering Fictitious operations Other matters affecting the quality of financial information Theft, sabotage or vandalism of assets Unfair treatment (in the case of suppliers and customers, contracts or product selection)

Human Rights

Labor Harassment Sexual Harassment Conduct against morality or inappropriate behavior Consume, distribute, transport, sell or possess any type of substance Undue hiring or remuneration Discredit Discrimination Extortion Harassment or misuse of authority Working days and shifts in excess of those provided for in the Federal Labor Law, or without recovery and rest periods Other matters affecting human and labor resources Other issues affecting health and safety Sabotage or vandalism Violation of the code of ethics and/or Group policies Violence, attempting or causing physical harm to a person

Information management

Having privileged and confidential information for personal gain Disclosing or misappropriating sensitive data Infringement of personal data protection laws Other

Environment

Environmental impacts (Contamination of rivers, lakes, natural reserves or direct impact on the ecosystem) Any other act that jeopardizes the environment Lack or lack of hygienic measures Improper waste management

Other

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